1. GoodVibes POS
Manual for Biller Portal
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  1. GoodVibes POS

Sales

The Sales menu is the daily heart of the system , everything to do with taking orders and getting paid. It has four functions:
Orders: Take dine-in, takeout, and delivery orders, send them to the kitchen, and manage their status.
Online Ordering: Review and accept orders that came in through your public menu or a table QR code.
Payments: See every payment taken, and process refunds.
Cash Drawer: Open, top up, and close out your register's cash for the shift.
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1. Order#

The Order is your main screen as a cashier where you create and manage customer orders.
Select order type:
Dine-In: for customers eating at your location
Takeout: for customers taking food away or order via onlin
Delivery: for delivery orders

1.1 Take a order#

1.
Go to Sales → Orders and click + New Order.
2.
Select Dine-In and a table.
3.
Select the items the customer wants.
4.
Choose item options if needed.
5.
Change the quantity or add a note if needed. When the customer is ready to pay, Click Charge.
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1.2 Send an Order to the Kitchen#

Use Send when you want the kitchen to start preparing the order.
1.
Add items to the order and click Send. The order is sent to the kitchen.
2.
The order stays Open, so you can still add more items later.
3.
The kitchen now sees the ticket and can start preparing it.
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1.3 Apply a Promotion to an Order#

Add a discount or promotion to the current order , either a code the customer gives you, or one you pick yourself.
1.
Open the order and use Enter Code if you have a promotion code.
2.
Or click + Add Discount for select the discount.
3.
Check the updated total.
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1.4 Take a Payment#

When the customer is ready to pay:
1.
Open the order and click Charge.
2.
Select a payment method and enter the payment amount if needed.
3.
Click Charge to complete the payment.
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Available payment methods may include: Cash, Gift Card, Loyalty and Bill24 Payment (KHQR)

1.5 Pay with KHQR#

Bill24 Payment lets a customer pay by scanning a KHQR code with their mobile banking app , no card terminal needed. This is one of four payment methods available at Charge .the others are Cash, Gift Card, and Loyalty.
1.
Select payment method: Bill24 Payment.
2.
Click Generate QR Code
3.
A KHQR code appears.
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The customer scans the QR code with their banking app.
Wait for the payment to be confirmed and the order will be completed automatically.

1.6 View Orders#

The Orders page lets you find and check previous orders.
Find an Order
1.
Go to Sales → Orders.
2.
Use Search to find an order.
3.
Use Filters to narrow the results.
4.
Click an order to view its details.
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Print a Receipt
1.
Open the order.
2.
Click ⋮ More.
3.
Select Print Receipt.
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Export Orders
1.
Filter the orders you want.
2.
Click Export or CSV.
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1.7 Order Status#

An order can have different statuses:
StatusMeaning
DraftThe order is saved for later.
OpenThe order is still active and can be changed.
CompletedThe order has been fully paid.
CancelledThe order was cancelled.
RefundedThe payment has been refunded.

1.8 Split a Bill#

Use Split when customers want to pay separately.
You can split a bill:
Equally: Divide the bill evenly.
By Seat: Each customer pays for their own seat.
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2. Online Ordering#

The Online Ordering page lets you manage your online store.
You can:
Turn online ordering on or off
Share your store link and QR code
Set delivery areas, fees and minimum orders
Choose which items customers can see online
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QR Table Ordering
For table QR ordering, each QR code is linked to a specific table. Customers scan the table QR code and place their orders. Multiple customers at the same table can add items to the same order.

3. Payments#

The Payments page shows all payment transactions made by customers, including: Cash, Gift Card, Loyalty and Bill24 Payment (KHQR).
Each payment shows important details such as the Date, Order #, Payment Method, Status, Currency, Tip, and Amount.
Find a payment
You can quickly find a payment by:
Using the Search bar
Selecting Filters
Choosing a date from All Dates
The refund will be recorded in the payment page.
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4. Cash Drawer#

The Cash Drawer helps you manage cash during your shift. Only one cash drawer session can be open for a register at a time.
Open a Cash Drawer
Go to Sales → Cash Drawer.
Click Open Session.
Select the Register.
Count the cash and enter the amounts by denomination.
Select USD or KHR as needed.
Add opening notes if needed.
Click Open Drawer.
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Modified at 2026-09-30 03:47:15
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